Customer Support

Help Request – Obtain assistance with your order. This is the fastest way to get help. Missing or damaged items can often be replaced quickly.

Purchase Agreement – Review and sign your Purchase Agreement. A copy will be emailed to you automatically.

ID Verification – We may request a valid government-issued ID to help verify and approve your payment.


Assembly Responsibility: The customer's mechanic is responsible for all assembly, setup, maintenance, troubleshooting, and repairs, including units purchased with the "Mostly Assembled" option.

Manuals & Assembly Resources – Access parts manuals, assembly instructions, setup guides, and assembly videos.

Parts & Accessories – Browse replacement parts and accessories for your vehicle.


If you did not purchase your vehicle directly from this website, please contact the dealer from whom you purchased for warranty assistance and customer support. Amazon customers should contact BV Powersports, LLC for warranty assistance and customer support. 

TrailMasterPowersports.com is independently operated and is not affiliated with BV Powersports, LLC.